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Knowledge base
Operation
Searches
4
How can I search by criteria?
Saved searches
My search was unsuccessful
How can I search for videos?
Messaging and interactions
6
How can I send a message to a member?
I can't write to a member
Messaging filters
I received a message without a visit
How can I add a profile to my contacts?
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Activity Feed
9
What is the home page activity wall?
How can I control what I see on my feed?
How can I manage the activities that will be automatically published on my profile?
How can I manage who can follow my activity and receive my information on their feed?
How can I see who my followers are and how do I manage the list?
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Support
Connexion issues
6
I used the wrong email address to sign up. How can I solve this problem?
I don't receive the email to reset my password
I can't find my Wyylde registration confirmation mail
I can't verify my contact address
I no longer have access to my email address
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Problems with my profile
7
I don't know my username anymore
I can't broadcast a liveshow
I can't see the photos and videos of a member
I can't complete a search
One of my messages has disappeared
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Pages and Groups
Pages
8
What's a page?
How can I become a fan of a page?
How can I create a page?
How can I access my page?
How can I display my page on my profile?
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Events
9
What is an event?
How can I add or remove my participation to an event?
How can I create a private event?
How can I create a professional event?
How can I edit an event I created with my page?
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Groups
17
What is a group?
How can I access the groups?
How can I join a group?
How can I create a group?
What are the different categories of groups?
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Privacy and Security
Confidentiality
5
GDPR & Data Conservation
Protection of image rights
What is the minimum age requirement to sign up on Wyylde?
What is phishing and how can I avoid it?
What is the difference between a money transfer scam and phishing?
Reports and security
9
Report bad behavior on the website
How to file a complaint for theft or use of photos?
How to recognize a moderator on the site?
A supposed moderator asks you to go on skype or another site with webcam
A moderator asks you to take off your clothes
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